Sales and Event Co-ordinator - Children's Events and Entertainment Company

Creating Moments of Magic through Presence and Play

Your Dreams are our Delight to Deliver. 

We are the Freedom Fairies. 

Who are we? 

An enthusiastically motivated, energetic and innovative company passionately dedicated to creating incredibly immersive and inspiring children’s and family entertainment experiences. We are one of WA’s leading children’s entertainment service providers.

What we are looking for? (Part Time and/or Full Time position available)

An energetic, passionate and outgoing event sales professional to join our team.

Ideally an individual with years of experience selling corporate or community events services.

An excellent verbal and written communicator.

Focus on selling and booking event services on the phone, whilst being responsible for delivering confirmed services to our clients from start to finish.

Understand the clients needs and sell service solutions accordingly. Be comfortable with prospecting, upselling and following up leads, utilising negotiation skills to convert enquiries into confirmed business.

Management of Event Service Plan & Budget, ensuring staffing requirements and client expectations are met.

Work with relevant software platforms and spreadsheets to ensure event invoices are sent & paid and event details are recorded and updated correctly.

The suitable candidate will thrive working a combination of weekdays and weekends, in a fast paced enthusiastic office environment that is solution focused and loves people. 

Someone who loves the challenge of working with a growth oriented organisation, dedicated to bringing the immersive magic of fairyland and all of its mythical and curious creatures to life. 

About you 

• Insatiable commitment to excellence and a lifelong love for learning.

• You are an empathetic person with outstanding communication skills. (Both written & verbal)

• You have a proven track record for effectively selling in the events space. 

• You have an understanding of sales software and sales funnels. 

• A people person, with the ability to create lasting impressions and meaningful relationships.

• You are passionate about events, children, community, arts and entertainment.

• You are ambitious, curious and seeking a rewarding and impactful career that continuously challenges you. 

• You have a willingness to go over and above to meet the clients needs. 

• A can-do approach is a must!

• Desire to work in an ever changing fast pace creative environment. 

• You are energetic, self reliant, enthusiastic, self motivated, highly flexible and calm.

• A strong influencer with exceptional negotiation and conflict resolution skills

• Highly organized and have the ability to manage multiple priorities at any given time

• Exceptional computer literacy including knowledge of event programming software, excel and google suite.

• A commitment to consistently delivering exceptional customer service including anticipating and actively meeting the needs of clients. 

• Ability to deliver with a high sense of urgency a premium end product.

What we offer

• Convenient working location 5 mins from CBD.

• Fun, fast paced, uniquely creative working environment.

• Event Lead on WA’s only annual Immersive Fairytale Festival.

• Opportunities to implement dreams on a regular basis.

• The opportunity to interact magically and play with purpose.

• Performance opportunities if desired

• Flexible work hours

• Lovely staff culture and team. 

• Salary will be negotiated based on the candidate’s experience. 

Responsibilities will include:

• Build and maintain strong relationships with new and existing clients.

• Reporting to the Business Manager. 

• First point of contact for corporate events, community events and children birthday parties. 

• Editing proposals, writing email correspondence, generating quotes, converting enquiries to sales, following up on leads, taking booking and processing payments. 

• Liaise with clients to gain all the event information and details with zero room for error. 

• Entering event booking details into the CRM in a prompt manner. 

• Meeting with Management and team members to ensure event delivery is as per the booking. 

• Liaise with clients regarding changes and amendments to bookings. 

• Understand service, pricing and contribute to rate negotiation and contracts

• Proactively identify up sell opportunities

• Review and analyse client feedback and implement continuous improvement strategies to enhance future events

• Ensure strong service standards are consistently maintained

• Liase across internal service departments to ensure all operational requirements of events are fulfilled

• Conflict resolution and solution creating (problem solving) skills

• Strategic development and implementation of new systems and processes.

• Corresponding Office Duties

• Marketing 

• Grant writing as applicable 

• Graphic Design as applicable 

• Ability to step in as a performer (if applicable)

Essential Skills, Experience & Knowledge: 

• Ability to demonstrate a professional level of event management skills

• Highly developed organisational skills.

• Work cooperatively with the management team and be a good team player

• Minimum of 2 years' experience in sales, admin or events

• Outstanding communications and presentation skills both written and verbal.

• Ability to work autonomously and show initiative.

• Ability to work flexible hours according to the needs of the business.

• Able to communicate confidently with clients and parents showing excellent customer service skills.

• Conflict resolution and problem solving skills

• Proven track record in sales (meeting and exceeding sales targets)

• Strong administrative skills including Google Suite (intermediate level)

• Knowledge of general accounting/budgeting practices (invoicing, purchase orders, budgets)

• The ability to multitask effectively and meet tight deadlines

• Previous experience with an events/sales CRM, preferred but not essential.

• Self motivated, positive & proactive and a can-do attitude.

• Excellent administrative skills including proofreading and attention to detail.

• Ability to work to multiple deadlines whilst staying calm under pressure.

• Have a reliable car to get to and from event venues as required

Immediate start for the right candidate. 

Only short-listed candidates will be contacted for interviews. Interviews will commence from the 26th of September 2024 or earlier for the right candidate.

Only Australian citizens & permanent residents will be considered.  Sorry NO working holiday visa holders need NOT apply. 

How to Apply: 

To apply for this opportunity, please submit your Resume by email to info@freedomfairies.com.au

Or via Seek by clicking 'Apply'